Privacy Policy

Avorlyne may collect personal information that you provide directly, information collected automatically when you use our website, and information received from service providers that help us operate our store.

The types of personal information we may collect include:

• Name
• Email address
• Shipping address
• Billing address
• Phone number, if provided
• Order details
• Products viewed, added to cart or purchased
• Payment status and transaction details
• Customer support messages
• Return, refund and exchange requests
• Review content, ratings and review-related information
• Marketing preferences
• Device information
• Browser type
• IP address
• Website usage information
• Cookie and tracking data

We do not intentionally collect more personal information than we need to operate our store, process orders, provide customer support and improve the shopping experience.

You may provide personal information when you:

• Place an order
• Create or use checkout details
• Contact customer support
• Request a return, refund or exchange
• Subscribe to email marketing
• Submit a product or store review
• Fill in a form on our website
• Communicate with us by email or other support channels

This information is used to provide the service you requested, complete your order, respond to your questions and manage your customer relationship with Avorlyne.

When you visit our website, certain information may be collected automatically through cookies, pixels, tags and similar technologies.

This may include:

• Pages visited
• Products viewed
• Time spent on the website
• Traffic source
• Device and browser information
• General location information based on IP address
• Cart activity
• Checkout activity
• Purchase activity
• Interaction with ads or marketing campaigns

This information helps us understand how customers use our store, measure website performance, improve our website and support advertising.

Avorlyne may use personal information for the following purposes:

• To process and fulfill orders
• To confirm purchases
• To process payments
• To arrange shipping and delivery
• To send order confirmations and shipping updates
• To provide customer support
• To handle returns, refunds and exchanges
• To investigate damaged, defective, incorrect or missing items
• To manage customer reviews
• To send marketing emails where permitted
• To measure website performance
• To improve our products, website and customer experience
• To detect, prevent and respond to fraud, security issues or misuse
• To comply with legal, tax, accounting and business obligations
• To enforce our policies and protect our rights

We do not use personal information for purposes that are unrelated to operating and improving our store unless we have a valid reason or permission to do so.

Avorlyne is built on Shopify.

Shopify provides the ecommerce platform that allows us to operate our online store, display products, manage checkout, process orders and support other store functions.

When you visit or purchase from Avorlyne, certain personal information may be processed through Shopify systems so that the store, checkout and order process can function properly.

This may include information such as your name, email address, shipping address, billing address, order details, checkout activity, payment status and device or browser information.

Payments are processed through secure checkout providers available at checkout.

Avorlyne does not store your full credit card details.

Payment information is handled by payment providers and checkout systems that help securely authorize, process and confirm your payment.

We may receive limited payment-related information, such as:

• Payment status
• Payment method type
• Transaction confirmation
• Billing details
• Fraud or risk indicators where applicable

This information is used to process your order, prevent fraud, confirm payment and provide customer support.

We may share personal information with shipping, logistics and fulfillment partners in order to deliver your order.

This may include:

• Name
• Shipping address
• Phone number, if needed for delivery
• Email address, if needed for tracking updates
• Order details
• Tracking information

This information is used only as needed to prepare, ship, track and deliver your order.

Avorlyne uses Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information such as:

• Pages visited
• Time spent on pages
• Traffic source
• Device type
• Browser type
• General location information
• Website interactions
• Purchase or conversion activity where configured

We use this information to improve website performance, understand customer behavior and make our store easier to use.

Google Analytics may use cookies or similar technologies. We do not intentionally send full names, email addresses, phone numbers or full payment details to Google Analytics.

Avorlyne uses Google Ads to measure advertising performance and support relevant advertising.

Google Ads may help us understand actions such as:

• Ad clicks
• Page visits
• Product views
• Cart activity
• Checkout activity
• Purchases
• Other conversion events

Google Ads may use cookies, tags or similar technologies to measure campaign performance and, where applicable, support remarketing.

Remarketing may allow ads related to Avorlyne to appear to people who previously visited our website or interacted with our store.

You may be able to manage personalized advertising preferences through your Google account settings, browser settings or cookie preference tools where available.

Avorlyne uses Omnisend for email marketing and customer communication flows.

If you sign up for our newsletter, submit your email through a form, or agree to receive marketing communications, we may use your email address to send:

• Newsletters
• Product updates
• Offers and promotions
• Abandoned cart reminders, where permitted
• Customer win-back emails
• Other marketing messages related to Avorlyne

Omnisend may process information such as:

• Email address
• Name, if provided
• Marketing consent status
• Email engagement
• Cart or browsing activity, where connected
• Order-related information used for customer communication

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.

Even if you unsubscribe from marketing emails, we may still send transactional or service-related emails, such as order confirmations, shipping updates, return updates, refund updates or customer support replies.

Avorlyne uses Judge.me to collect, manage and display customer reviews.

If you submit a review, we may process information such as:

• Name or display name
• Email address
• Review rating
• Review text
• Review date
• Product or store feedback
• Photos or media you choose to upload
• Order or verification details where applicable

Reviews may be displayed publicly on our website.

Please do not include sensitive personal information in a review, such as payment details, private contact information, health information or any information you do not want to be public.

We may use review information to display customer feedback, improve our products, respond to customer concerns and support trust on our website.

Avorlyne uses Wetracked.io to help measure advertising performance, improve conversion tracking and understand which advertising channels contribute to store visits, checkout activity and purchases.

Wetracked.io may help us connect customer activity, such as ad clicks, page visits, product views, cart activity, checkout activity and purchases, to advertising campaigns.

This helps us understand which ads are performing, improve campaign reporting and make better advertising decisions.

Wetracked.io may use cookies, tracking tags, first-party tracking, server-side tracking or similar technologies to support attribution and conversion measurement.

Information processed through Wetracked.io may include:

• Website activity
• Ad click information
• Traffic source
• Device and browser information
• IP address
• Product views
• Cart activity
• Checkout activity
• Purchase events
• Order-related conversion data

We use this information for analytics, attribution, advertising measurement and performance improvement.

We do not intentionally send full credit card details or sensitive personal information to Wetracked.io.

Avorlyne may use Help Scout to manage customer support messages and order-related communication.

If you contact our support team, Help Scout may process information such as your name, email address, order number, message content, support history and any attachments or details you choose to provide.

We use this information to respond to customer questions, resolve order issues, assist with returns and improve support quality.

Avorlyne uses Track123 to provide order tracking, shipment updates and delivery-related notifications.

Track123 may process information such as your order number, tracking number, shipping status, carrier information, email address, delivery destination and order-related shipment details.

We use this information to help customers track their orders, receive shipping updates and resolve delivery-related questions.

Avorlyne uses cookies and similar technologies to operate our website and improve the shopping experience.

Cookies may be used for:

• Essential website functions
• Cart and checkout functionality
• Security and fraud prevention
• Remembering preferences
• Analytics
• Advertising performance measurement
• Attribution and conversion measurement
• Remarketing
• Email marketing features
• Review features
• Order tracking features
• Customer support features

Some cookies are necessary for the website to work properly. Other cookies may be used to help us understand website performance or support marketing and advertising.

You can manage cookies through your browser settings. Where available, you may also manage cookie choices through our website’s cookie preference tools.

If you disable certain cookies, some parts of the website may not function properly.

Avorlyne may share personal information with trusted service providers that help us operate our business.

These may include:

• Shopify, which powers our online store
• Payment providers available at checkout
• Shipping and fulfillment partners
• Google Analytics
• Google Ads
• Omnisend
• Judge.me
• Wetracked.io
• Help Scout
• Track123
• Security and fraud prevention providers
• Website hosting and technical service providers
• Professional advisors, if needed
• Legal or regulatory authorities, if required by law

We only share personal information when it is needed for the purposes described in this Privacy Policy.

Avorlyne does not sell personal information for money.

However, some privacy laws may define certain advertising, analytics or remarketing activities as “sharing” personal information or as a form of targeted advertising.

Because Avorlyne uses tools such as Google Analytics, Google Ads and Wetracked.io, certain information may be used to measure advertising performance or show more relevant ads.

Where required by applicable law, you may have the right to opt out of certain sharing, targeted advertising or sale-related activities.

If you would like to make a privacy request, contact us at support@avorlyne.com.

If you subscribe to marketing communications, we may send you emails about Avorlyne products, offers, updates and related content.

You can unsubscribe at any time by using the unsubscribe link included in our marketing emails.

We do not require you to subscribe to marketing emails in order to place an order.

Transactional emails related to your order or customer service may still be sent even if you unsubscribe from marketing emails.

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

• Process and manage orders
• Provide customer support
• Handle returns, refunds and exchanges
• Keep business, tax and accounting records
• Prevent fraud and security issues
• Resolve disputes
• Comply with legal obligations
• Maintain accurate records of marketing consent or opt-out requests

When personal information is no longer needed, we will delete, anonymize or securely retain it only where required or permitted.

We use reasonable technical, administrative and organizational measures to help protect personal information.

However, no website, online service, payment system or electronic storage method is completely secure.

You are responsible for keeping your own account, device and email access secure.

If you believe your personal information has been affected by a security issue related to Avorlyne, contact us at support@avorlyne.com.

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Request information about how your personal information is used
• Opt out of marketing emails
• Manage cookies through browser or website settings
• Opt out of certain targeted advertising or sharing, where applicable
• Appeal or follow up on certain privacy decisions, where applicable

To make a privacy request, contact us at:

support@avorlyne.com

Please include enough information for us to verify and process your request.

We may need to confirm your identity before completing certain privacy requests.

If you are a California resident, you may have additional rights under California privacy laws.

These may include the right to:

• Know what categories of personal information we collect
• Know why we collect personal information
• Know what categories of personal information we disclose and to whom
• Request access to personal information
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of certain sale or sharing of personal information
• Limit certain uses of sensitive personal information, where applicable
• Not be discriminated against for exercising privacy rights

Avorlyne does not sell personal information for money.

Some advertising and analytics activities may be considered “sharing” under certain privacy laws. If you want to make an opt-out request, contact us at support@avorlyne.com.

Depending on how you interact with Avorlyne, we may collect the following categories of personal information:

• Identifiers, such as name, email address, shipping address, billing address, phone number and IP address
• Commercial information, such as products viewed, purchased or returned
• Internet or network activity, such as browsing activity, device information and website interactions
• Payment-related information, such as payment status and transaction confirmation
• Customer support information, such as messages and support requests
• Review information, such as ratings, review text and photos you choose to submit
• Marketing information, such as email subscription status and email engagement
• Approximate location information, such as general location derived from IP address

We use these categories for the business purposes described in this Privacy Policy.

Avorlyne does not intentionally collect sensitive personal information, such as government identification numbers, precise geolocation, health information, biometric information or financial account passwords.

Please do not submit sensitive personal information through reviews, contact forms, emails or customer support messages unless specifically required for a legitimate support request.

Avorlyne is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, contact us at support@avorlyne.com and we will review the request.

Our website may contain links to third-party websites, services or payment options.

We are not responsible for the privacy practices, content or security of third-party websites or services.

We recommend reviewing the privacy policies of any third-party services you use.

Avorlyne is currently focused on customers in the United States.

If you access our website from outside the United States, your information may be processed in countries where our service providers operate.

By using our website, you understand that personal information may be processed and stored outside your location, subject to applicable laws.

We may update this Privacy Policy from time to time.

If we make changes, we will update the “Last updated” date at the top of this page.

The updated Privacy Policy applies from the date it is posted on our website.

For questions about this Privacy Policy, your personal information or privacy rights, contact us at:

Avorlyne
Email: support@avorlyne.com
Customer support hours: Monday–Friday, 9:00 AM – 6:00 PM EST
Business address: 60 E Broadway, Bloomington, MN 55425
Mall of America