Terms of Service

Avorlyne is an online fashion store offering clothing and accessories for men and women.

Our website allows customers to browse products, place orders, make payments through secure checkout, receive order updates, request support and submit product or store reviews.

You may use our website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use our website for any illegal, fraudulent or harmful purpose
• Attempt to interfere with the security or operation of the website
• Use automated systems to scrape, copy or extract website content without permission
• Submit false, misleading or harmful information
• Attempt to place fraudulent orders
• Misuse discounts, promotions or checkout features
• Upload or submit content that is abusive, offensive, unlawful or violates the rights of others
• Use our website in a way that could damage Avorlyne, our customers, our service providers or our business operations

We may restrict or block access to our website if we believe these Terms are being violated.

By using our website or placing an order, you confirm that you are legally able to enter into a purchase agreement.

If you are using our website on behalf of another person or organization, you confirm that you have permission to do so.

Avorlyne is not intended for children under the age of 13.

We aim to present our products as accurately and clearly as possible.

Product pages may include information such as:

• Product name
• Product description
• Available sizes
• Available colors
• Product images
• Price
• Availability
• Care or material information, where available

Although we work to keep product information accurate, minor differences may occur. For example, colors may appear slightly different depending on your device screen, browser settings, lighting or display quality.

Product images are used to show the style, appearance and general look of the item. They may not always show every detail exactly as it appears in person.

All products are subject to availability.

We may update, change, replace or remove products at any time without prior notice.

If a product becomes unavailable after you place an order, we may contact you to offer an alternative solution, such as:

• Waiting for restock, if available
• Replacing the item with another available item
• Removing the unavailable item from your order
• Cancelling the affected item
• Issuing a refund for the unavailable item

We do not guarantee that any product will remain available.

All prices are displayed in USD unless stated otherwise at checkout.

We aim to keep pricing accurate. However, pricing errors may occasionally occur.

If we discover an obvious pricing error after you place an order, we may contact you before processing the order. In that situation, we may cancel the order or give you the option to purchase the item at the correct price.

Prices may change at any time without prior notice.

A price change after your order is placed does not affect your confirmed order unless there was an obvious pricing error.

Applicable taxes, discounts and order totals will be shown during checkout before you complete your purchase.

Discount codes and promotions may be subject to specific conditions, such as:

• Expiration dates
• Minimum order values
• Product exclusions
• One-time use limits
• One discount code per order
• Exclusions from sale items or final sale items

Avorlyne may update, limit, cancel or refuse promotions where misuse, errors or abuse are suspected.

Discount codes cannot be exchanged for cash unless required by applicable law.

When you place an order, you are making an offer to purchase the selected products under these Terms.

After your order is placed, you should receive an order confirmation email.

An order confirmation does not always mean that your order has been fully accepted or fulfilled. We may review orders before processing them.

We reserve the right to refuse, cancel or limit an order if:

• A product is unavailable
• There is an obvious pricing or product information error
• Payment is declined or not completed
• Shipping information is incomplete or incorrect
• Fraud or unauthorized activity is suspected
• The order violates these Terms
• We are unable to fulfill the order for operational reasons

If we cancel an order after payment has been completed, we will issue the appropriate refund for the cancelled item or order.

You agree to provide accurate, complete and current information when placing an order or contacting support.

This includes:

• Name
• Email address
• Shipping address
• Billing address
• Payment information
• Phone number, if provided
• Order-related details

Avorlyne is not responsible for delivery issues, support delays or failed communication caused by incorrect or incomplete customer information.

If you notice an error in your order details, contact us as soon as possible at support@avorlyne.com.

Payments are processed through secure checkout providers available on our website.

Available payment methods may include:

• Visa
• Mastercard
• American Express
• Discover
• Shop Pay
• Apple Pay
• Google Pay

PayPal is only available if it appears as an active payment option during checkout.

Avorlyne does not accept:

• Cash on delivery
• Manual bank transfers
• Checks
• Payments outside our secure checkout
• Unofficial payment requests through email, phone or social media

For your safety, only complete payments through the official Avorlyne checkout.

Avorlyne does not store your full credit card details. Payment information is handled by secure payment providers.

See our Payment Methods page for more information.

When you place an order, your payment may be authorized or charged before the order is processed.

If your payment is declined, your order may not be completed.

If you believe you were charged but did not receive an order confirmation, contact us at support@avorlyne.com before placing another order.

Payment issues may be caused by:

• Incorrect card details
• Billing address mismatch
• Insufficient funds
• Bank security checks
• Payment provider restrictions
• Browser or checkout errors

If a payment is declined, your bank or payment provider may be able to provide more information.

Avorlyne currently ships within the United States.

We offer free standard shipping on all orders.

Our estimated delivery timeline is:

• Order processing time: 1–3 business days
• Delivery time after dispatch: 6–12 business days
• Total estimated delivery time: 7–15 business days from the date the order is placed

Business days are Monday through Friday, excluding public holidays.

Delivery times are estimates and may vary due to carrier delays, high-volume periods, weather disruptions, address issues or other circumstances outside our direct control.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

For more details, please review our Shipping & Delivery Policy.

We aim to deliver orders within the estimated delivery timeframe, but delays can sometimes happen.

If your order is delayed, lost, marked as delivered but not received, or affected by a tracking issue, contact us at support@avorlyne.com with your order number.

We will review the available tracking information and assist you with the next steps.

If an order cannot be fulfilled or shipped, Avorlyne will provide an appropriate solution, which may include cancellation and refund where applicable.

You are responsible for providing the correct shipping address at checkout.

If you entered an incorrect or incomplete address, contact us immediately at support@avorlyne.com.

We will do our best to update the address before fulfillment, but we cannot guarantee changes after an order has been processed or shipped.

Avorlyne is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.

If you need to change or cancel an order, contact us as soon as possible at support@avorlyne.com.

Orders can only be changed or cancelled before they have been processed or shipped.

Once an order has been dispatched, it can no longer be cancelled. In that case, you may request a return after delivery according to our Return & Refund Policy.

Avorlyne offers a 30-day return window from the delivery date.

To be eligible for return, items must be:

• Unworn
• Unwashed
• Unused
• In original condition
• With original tags still attached
• Returned in the original packaging where possible

Customers are responsible for return shipping costs unless the item is damaged, defective or incorrect.

Avorlyne does not charge a restocking fee for approved returns.

Refunds are issued after returned items are received and inspected. Approved refunds are usually processed within 14 days after inspection and are issued to the original payment method.

Your bank or payment provider may take additional time to post the refund to your account.

For full details, please review our Return & Refund Policy.

Size exchanges may be available when stock allows.

To request an exchange, contact support@avorlyne.com with your order number and the size you would like instead.

Exchange items must meet the same eligibility conditions as standard returns.

If the requested size is unavailable, we may offer a return, refund or alternative solution.

Please inspect your order when it arrives.

If your item arrives damaged, defective, incorrect or incomplete, contact us at support@avorlyne.com as soon as possible.

Please include:

• Your order number
• A short explanation of the issue
• Clear photos of the item
• Clear photos of the packaging, if relevant

After review, Avorlyne may offer a replacement, exchange or refund depending on the situation.

For approved cases involving damaged, defective or incorrect items, Avorlyne will provide the appropriate solution and will not require the customer to cover return costs caused by our error or a product issue.

Some items may be marked as final sale.

If an item is final sale, this will be clearly stated before purchase where applicable.

Final sale items may not be eligible for return, refund or exchange unless they arrive damaged, defective or incorrect.

Avorlyne may allow customers to submit reviews, ratings, photos, comments or other content through our website or review tools.

By submitting a review or other content, you confirm that:

• Your content is honest and based on your own experience
• Your content does not include false or misleading information
• Your content does not violate the rights of others
• Your content does not contain offensive, abusive, illegal or harmful material
• You have the right to submit any photos or media you provide

Reviews may be displayed publicly on our website.

Please do not include sensitive personal information in reviews, such as payment details, private contact information, health information or anything you do not want to be public.

We may remove, moderate or refuse content that violates these Terms or our review standards.

Avorlyne may use email marketing tools to send newsletters, offers, product updates and customer communication flows.

You will only receive marketing emails if you sign up, submit your email for marketing purposes, or where otherwise permitted.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.

Even if you unsubscribe from marketing emails, we may still send transactional emails related to your order, including order confirmations, shipping updates, return updates, refund updates or customer support replies.

For more details, please review our Privacy Policy.

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how Avorlyne collects, uses, shares and protects personal information, including information processed through Shopify, Google Analytics, Google Ads, Omnisend, Judge.me, Help Scout and Track123.

By using our website, you acknowledge that your personal information may be handled as described in our Privacy Policy.

Avorlyne may use cookies, analytics tools, advertising tools and similar technologies to operate the website, improve performance, measure advertising results and support relevant marketing.

This may include the use of Google Analytics and Google Ads.

You can manage cookies through your browser settings and, where available, through website cookie preference tools.

For more information, please review our Privacy Policy.

Avorlyne may use third-party service providers to operate the store and provide services.

These may include:

• Shopify
• Payment providers
• Shipping and fulfillment partners
• Google Analytics
• Google Ads
• Omnisend
• Judge.me
• Help Scout
• Track123
• Security and fraud prevention providers
• Technical service providers

Your use of certain third-party services may also be subject to their own terms and privacy policies.

Avorlyne is not responsible for third-party websites, services, platforms or tools that we do not control.

Our website may contain links to third-party websites or services.

These links are provided for convenience or functionality.

We are not responsible for the content, accuracy, availability, privacy practices or terms of third-party websites.

You should review the terms and privacy policies of any third-party service before using it.

We try to keep website information accurate, complete and up to date.

However, the website may occasionally contain:

• Typographical errors
• Pricing errors
• Product description errors
• Availability errors
• Image or color differences
• Outdated information
• Technical issues

We reserve the right to correct errors, update information, cancel affected orders or change website content at any time.

We may update, change, suspend or discontinue any part of our website at any time.

This may include changes to:

• Products
• Prices
• Product descriptions
• Promotions
• Website features
• Payment options
• Shipping options
• Policies
• Content and design

We are not required to provide advance notice before making website changes.

All content on the Avorlyne website belongs to Avorlyne or is used with permission.

This may include:

• Text
• Images
• Product photos
• Graphics
• Logos
• Icons
• Page layouts
• Design elements
• Website code
• Brand names
• Product descriptions

You may not copy, reproduce, distribute, modify, sell or use our website content for commercial purposes without written permission from Avorlyne.

You may not use our website or services to:

• Violate any law or regulation
• Infringe the rights of others
• Submit false or misleading information
• Upload harmful code or malicious software
• Attempt to gain unauthorized access to systems
• Interfere with website security or functionality
• Harass, abuse or harm others
• Commit fraud or payment abuse
• Misuse promotions or discounts
• Scrape, crawl or copy website content without permission
• Impersonate another person or business

We may terminate or restrict access if we believe prohibited activity has occurred.

To the fullest extent permitted by applicable law, the Avorlyne website and services are provided on an “as available” basis.

We do not guarantee that:

• The website will always be available
• The website will be uninterrupted or error-free
• All errors will be corrected immediately
• Product information will always be completely free of mistakes
• The website will be free from harmful components
• Your use of the website will meet every expectation

This section does not limit any rights you may have under applicable consumer protection laws.

To the fullest extent permitted by applicable law, Avorlyne is not liable for indirect, incidental, special, consequential or punitive damages arising from your use of our website, products or services.

This may include, where permitted by law:

• Loss of data
• Loss of profits
• Business interruption
• Website errors
• Delivery delays outside our control
• Third-party service issues
• Unauthorized access caused by customer-side security failures

Nothing in these Terms is intended to limit liability where it cannot be limited under applicable law.

You agree to hold Avorlyne harmless from claims, damages, losses, liabilities and expenses arising from:

• Your misuse of the website
• Your violation of these Terms
• Your violation of applicable law
• Your violation of the rights of another person or business
• Fraudulent, abusive or harmful activity connected to your use of the website

This applies to the fullest extent permitted by applicable law.

Avorlyne is not responsible for delays or failures caused by events outside our reasonable control.

These may include:

• Carrier disruptions
• Weather events
• Natural disasters
• Labor disruptions
• Supply chain issues
• Internet or platform outages
• Payment provider outages
• Government actions
• Public emergencies
• Security incidents outside our control

If such an event affects an order, we will take reasonable steps to communicate and resolve the issue.

If any part of these Terms is found to be invalid, unlawful or unenforceable, the remaining parts will continue to apply.

The invalid or unenforceable part will be interpreted as closely as possible to the original purpose, to the extent permitted by law.

We may suspend or terminate access to our website or services if we believe that you have violated these Terms or used our website in a harmful, fraudulent or unlawful way.

Sections of these Terms that should reasonably survive termination will continue to apply, including sections related to payments, intellectual property, limitation of liability, indemnification and dispute-related provisions.

These Terms are governed by the laws of Minnesota, United States, unless another law applies by mandatory consumer protection rules.

We may update these Terms of Service from time to time.

If we make changes, we will update the “Last updated” date at the top of this page.

The updated Terms apply from the date they are posted on our website.

Your continued use of the website after changes are posted means you accept the updated Terms.

For questions about these Terms of Service, your order or our policies, contact us at:

Avorlyne
Email: support@avorlyne.com
Customer support hours: Monday–Friday, 9:00 AM – 6:00 PM EST
Business address: 60 E Broadway, Bloomington, MN 55425
Mall of America